Key Takeaways
- RFP-ready response for Canadian municipal, provincial, and federal graffiti removal solicitations
- Buffer-route service model — same operating logic as Toronto's GraffitiBust, Vancouver's Graffiti Management Program, Calgary's Graffiti-Free Calgary
- Bilingual EN/FR delivery for any Quebec, federal, or pan-Canadian contract requirement
- Pre-approved heritage contractor capability for designated heritage assets (Parliament Hill class, provincial legislatures, NHS sites)
- $2M+ commercial general liability, WCB/CSST coverage, environmental disposal compliance per provincial regulations
- Documented response SLAs: 4-hour emergency, 24-hour standard, route-based weekly inspection — committed in writing per contract
We Respond to Municipal & Government RFPs
Municipalities, transit authorities, and government bodies issue graffiti removal RFPs every year — single-bid contracts ranging from $50,000 service-area annual contracts to multi-million-dollar transit anti-graffiti programs. We're a national contractor configured to respond to those:
| Contract type | Typical scope | Typical value |
|---|---|---|
| Municipal annual graffiti contract | City-owned property cleanup, response SLAs | $80k–$500k/yr |
| BIA / BID graffiti program | Member storefronts in defined zone | $30k–$200k/yr |
| Transit operator graffiti | Stations, vehicles, shelters | $200k–$2M+/yr |
| Crown corporation / federal | Post offices, federal buildings | Varies |
| School board graffiti | Multi-school district | $40k–$300k/yr |
| Highway / utility authority | Sound walls, overpasses, substations | Varies |
| Heritage agency | Designated buildings and sites | Per-asset basis |
What We Bring to a Municipal RFP
Buffer-route operations model
The municipal-program standard. A 2-person crew running a route 5–6 days a week, hitting flagged sites within the contract SLA. Toronto's program standardized this approach in the 2000s; we deliver the same model nationally.
Documented response-time SLAs
Per RFP requirements, we commit in writing to:
- Emergency response (hate symbols, profanity, transit-blocking content): 4 hours
- Priority response (designated assets, public-facing storefronts): 24 hours
- Standard response (route-based): 48–72 hours
- Heritage-flagged: per heritage permit timeline (typically 1–5 business days)
Bilingual EN/FR delivery
Full bilingual capability for any Quebec contract or federal solicitation requiring both official languages. FR-native dispatch, FR documentation, FR crew communication on-site.
Heritage-certified work
Pre-approved heritage contractor status in major Canadian cities (Ottawa, Toronto, Montreal, Quebec City, Halifax, Victoria). pH-neutral poultice methods, laser removal capability, full method statement and post-removal documentation per provincial heritage acts.
Insurance & compliance package
- $2M+ commercial general liability with substrate damage coverage
- WCB / WSIB / CSST in all provinces of operation
- Environmental compliance for solvent and paint waste disposal per provincial regulations (Ontario Reg 347, Quebec Règlement sur les matières dangereuses, BC Hazardous Waste Regulation, Alberta Waste Control Regulation)
- WHMIS training for all crew members
- Working-at-heights certification per provincial OHS requirements (Ontario, Alberta, BC, Quebec)
- CPIC / vulnerable sector checks for crews working on school board contracts
Reporting & analytics
Monthly contract reporting includes:
- Total tags treated, by location, surface, and method
- SLA compliance rate vs contract requirements
- Hotspot heatmaps for property-owner-side decision-making
- Material consumption and waste manifests
- Recommendations: where anti-graffiti coating, lighting, or CPTED measures would reduce contract volume
RFP Response Process
- Receive solicitation. Send the RFP / RFQ / RFEI document to the address below or use the contact form (select "Municipal / government RFP" from the job-type dropdown).
- Eligibility & clarification call. We confirm scope eligibility, ask any clarifying questions, and identify any go/no-go items (specific certifications, bond requirements, geographic limitations).
- Response draft. We prepare the technical and commercial response per the RFP's stated structure. Standard turnaround: 5–10 business days from receipt of complete documentation.
- Q&A and addenda. We monitor the buyer's Q&A portal and incorporate any addenda issued before the deadline.
- Submission. Per RFP requirements (electronic portal, MERX, bids&tenders.ca, sealed paper, etc.).
- Post-award onboarding. Mobilization plan, crew assignments, route mapping, liaison contact for the buyer's contract manager.
RFP Documentation We Provide
Standard documentation package available within 24 hours of request:
- Certificate of insurance (CGL + auto + WCB / WSIB / CSST)
- WCB / WSIB / CSST clearance certificate
- WSIB Form 7 history (Ontario)
- Recent reference projects with contact-back consent
- Crew certifications (working-at-heights, WHMIS, confined-space if applicable)
- Method statements per surface category
- SDS for all chemicals used
- Disposal protocol with licensed-waste-hauler agreements
- Bid bond / performance bond capacity letter from surety
- D-U-N-S number, GST/HST registration, provincial sales tax registration
Geographic Coverage for Municipal Contracts
Active operating capacity in all provinces. Standard SLAs apply in:
- Ontario: Toronto, Ottawa, Mississauga, Brampton, Hamilton, London, Kitchener-Waterloo
- British Columbia: Vancouver, Surrey, Burnaby, Victoria, Kelowna
- Alberta: Calgary, Edmonton
- Quebec: Montréal, Québec City, Laval, Gatineau (full FR service)
- Atlantic: Halifax, Saint John, Moncton
- Prairies: Winnipeg, Regina, Saskatoon
Smaller municipalities served via partner crews — provide your contract scope and we'll confirm capacity within 48 hours.
Federal & Crown Corporation Engagements
Capability for federal RFPs via:
- Government of Canada Buy Sell (canadabuys.canada.ca)
- Public Services and Procurement Canada (PSPC) standing offers and supply arrangements
- Defence Construction Canada (DCC) facility maintenance contracts
- Parks Canada national historic sites graffiti maintenance (heritage-certified work)
- Canada Post, Canadian National Railway, VIA Rail, Metrolinx vendor pre-qualification
Get the RFP Started
- Send us your RFP / solicitation — select "Municipal / government RFP" from the job-type dropdown
- Buffer-route service model — operational details
- Recurring management contracts — for sub-municipal portfolios
For RFPs with deadlines under 5 business days, call us directly to confirm capacity before you submit anywhere else.