Key Takeaways
- Same-day cleanup available in major cities; 24-hour response standard nationally
- 10 method options matched to surface, age of tag, and bylaw context
- Residential, commercial, municipal, transit, and heritage all served
- 48-hour rule: cleanup within 48 hours reduces re-tagging by ~70%
- Recurring contracts for property managers cut per-incident cost by 40–60%
What "Graffiti Cleanup" Actually Covers
Graffiti cleanup is the umbrella term — different jobs need very different approaches. The five common cleanup scenarios:
| Scenario | Typical surface | Method | Response | Typical cost |
|---|---|---|---|---|
| Single tag, residential fence/wall | Wood, brick, stucco | Chemical or pressure wash | 24h | $150–$400 |
| Storefront / retail facade | Glass, brick, painted | Razor + solvent on glass; chemical on rest | Same-day | $200–$600 |
| Commercial property (multi-tag) | Mixed | Method per surface; team of 2 | 24–48h | $400–$1,500 |
| Municipal / transit | Concrete, metal, painted | Paint-out or pressure wash | Per contract | Bulk pricing |
| Heritage / designated property | Stone, heritage masonry | Laser or pH-neutral poultice + permit | 1–5 business days | $400–$2,000+ |
If your situation doesn't fit one of these cleanly, that's the most common case — a mixed-surface property (e.g. brick wall + painted door + glass storefront, all tagged in one incident). A pro cleanup crew handles all surfaces in one visit with the right product and equipment for each.
How a Pro Cleanup Visit Works
The standard same-day to 24-hour cleanup workflow:
- Quote and dispatch. Phone, web form, or text photo. We confirm surface, area, and bylaw context within 1 hour during business days.
- Document on arrival. Before-photos for your insurance/police report and our records.
- Surface assessment. Pro identifies surface, tag age, paint chemistry, and selects method. Many tags need 2 methods (e.g. razor pre-strip on glass, then chemical for residual on adjacent brick).
- Removal. 30 minutes to 4 hours depending on size and surface.
- Final pass and inspection. Confirm no residual ghost; rinse and neutralize.
- After-photos and invoice. Documentation for property file and any insurance claim.
Same-Day vs 24-Hour vs 48-Hour Response
Not every job is an emergency. Pricing varies with response window:
- Same-day (within 4–8 hours): emergency surcharge typically 25–100% over base. Justified for storefronts (foot traffic), transit, or hate-symbol/profanity content (often required by bylaw within hours).
- Next 24 hours (within 24h, business hours): standard residential/commercial response. No surcharge.
- 48–72 hours (within 2–3 business days): scheduled cleanup, priced as base rate. Used for non-urgent residential or contract maintenance.
For property managers, the recurring inspection contract flips the model: a crew visits weekly or biweekly, removing any new tags as part of a flat monthly fee. The 48-hour-cleanup rule (which reduces repeat tagging by ~70%) is built in.
The 48-Hour Rule and Why It Matters
There's a well-documented finding from CPTED (Crime Prevention Through Environmental Design) research and municipal pilots: properties that remove graffiti within 48 hours see roughly 70% less repeat tagging than properties that leave it visible for a week or longer.
The mechanism: taggers tag for visibility. Visible tags signal "this surface counts" and attract more taggers. Quick removal signals "tagging here is futile" and shifts the next hit elsewhere.
This is why municipalities like Toronto, Vancouver, and Montreal have 48-hour graffiti bylaws for property owners — and why every recurring contract we offer prioritizes the 48-hour window.
Coverage
We deliver cleanup service across:
- Ontario: Toronto, Ottawa, Hamilton, Mississauga, Brampton, London, Kitchener-Waterloo, Windsor, and 20+ smaller cities
- British Columbia: Vancouver, Surrey, Burnaby, Richmond, Victoria, Kelowna
- Alberta: Calgary, Edmonton, Red Deer, Lethbridge
- Quebec: Montreal, Quebec City, Laval, Gatineau, Sherbrooke, Trois-Rivières
- Atlantic: Halifax, Saint John, St. John's, Charlottetown, Moncton
- Prairies: Winnipeg, Regina, Saskatoon
If you're in a city not listed, send us a postal code — we partner with regional crews in all provinces and can usually dispatch within 48 hours.
Recurring Contracts vs Per-Incident
| Model | Best for | Per-incident cost | Annual total (12 incidents) |
|---|---|---|---|
| Per-incident only | <4 incidents/year | $200–$500 | $2,400–$6,000 |
| Quarterly inspection | 4–8 incidents/year | $150–$300 covered | $1,800–$3,600 |
| Monthly recurring | 8+ incidents/year | Included | $1,200–$3,000 |
| Weekly (transit/retail) | High-target | Included | $3,600–$9,000 |
For property managers with multiple properties, portfolio contracts (one fee covering 5–50 properties) drop unit costs another 20–30%.